WhatsApp is fastest — it is where our merchants already are, and where we answer quickest.
Better for anything with detail — billing, agreements, or a written record.
hello@codecraftco.co.zaUse the inbox inside your shop — go to Inbox in the staff menu. Messages there reach us directly and stay attached to your account, so we can see your setup without asking you to explain it.
If your till or online shop is down, WhatsApp us and say urgent in the first line. We will pick it up before anything else.